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Guest Response Survey

 
Thank you for taking the time to share your thoughts about your experience at the Hotel Nexus. Your feedback is critical to us, as we want to make sure each return visit is even better! Please drop this card at the Front Desk when completed. We look forward to seeing you again soon!
 

We Want To Hear From You

1. Overall, how was your visit to the hotel?
 Excellent  Good  Fair  Poor 
 
2. What was the primary reason for your visit to Seattle?
 Business  Group/Convention  Leisure  Other 
 
3. How did you discover Hotel Nexus?
 Business Associate  Area Resident  Online  Print Ad  Telephone Book 
 
4. How did you make your reservation?
 Telephone  Hotel Website  Other Website  Travel Agent  Walk-in 
 
5. How would you rate the Hotel Nexus on the following?
 ExcellentGoodFairPoorN/A
Efficiency Of Reservation Process
Efficiency Of Checkin Process
Efficiency Of Message Service
Efficiency Of Housekeeping Service
Efficiency Of Checkout Process
Comfort Of Guest Room
Decor Of Guest Room
Cleanliness Of Guest Room
Continental Breakfast Items Served
Quality Of High Speed Internet
Business Center Equipment
Fitness Center And Indoor Spa
Outdoor Pool And Spa
Parking
Decor Of Lobby
Appearance Of Hotel Exterior
Value Of Room For Price Paid
Meeting Room
Catering Service
Restaurant Lounge Decor
Menu Selection
Quality Of Food
Efficiency Of Service
 
6. General Comments on the Hotel itself:
 
7. Please rate the Hotel Nexus Staff on the level of Service you experienced:
 ExcellentGoodFairPoorN/A
Reservation Agent
Front Desk Agent At Checkin
Luggage Service
Housekeeping Staff
Housemen
Shuttle Driver
Breakfast Staff
Lunch Staff
Dinner Staff
Bar Staff
Front Desk Agent At Checkout
Did Our Staff Make You Feel Welcome
 
8. If any member of our staff was especially memorable, please let us know:
 
9. Were all items in your room in working order?  Yes  No 
 
10. Please indicate your level of satisfaction with the Items furnished in the Room:
 VerySomewhatBarelyNotN/A
Refrigerator
Microwave
Coffee Tea Maker
Television
Movie Service
Telephone
Iron
Ironing Board
Drapes
Windows
Air Conditioning
Heating
Jetted Tub
Bathtub
Sink
Toilet
Water Pressure
Water Temperature
Vanity Area
Bathroom Amenities
Sofa Bed
Other
Description:
 
11. Are there any additional amenities we could provide to make your stay more comfortable, more efficient or more enjoyable?
 
12. Would you stay with us again?  Yes  No 
If you indicated "No", please explain the primary reason:
 
13. Would you like to receive information regarding special offers, area events or special announcements?  Yes  No 
 
Personal Information
Name:
Address:
 
City:
State:
Zip:
Phone:
Email:
Date of Arrivalmm/dd/yyyy format
Room No.
 

This personal information is necessary to properly evaluate your stay and will only be used for the purpose of pursuing the highest levels of service at every point of contact at the hotel.


 
 
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  Hotel Nexus in Seattle North of the University District, 2140 N. Northgate Way, Seattle, Washington 98133
Phone: (206) 365-0700 / (800) 435-0754, Fax: (206) 365-0750, Email: info@hotelnexusseattle.com
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